General trade (GT) — dukas, kiosks, independent stores — and modern trade (MT) — supermarkets and chains — aren't just different store formats, they're different buying decisions. GT is often habitual and proximity-driven; MT shopping is more planned and comparison-driven. A trade activation strategy that treats them the same usually underperforms in one channel while overspending in the other.
If your brand depends on frequency and proximity — the kind of purchase a consumer makes on the way home rather than on a planned shopping trip — GT sweeps, merchandising, and route-based sampling tend to move the needle faster, especially outside major urban centers where GT dominates the retail landscape.
If the buying decision involves comparison — multiple brands on a shelf, a planned restock, a bigger basket — modern trade activation, shelf-share audits, and in-store demos are usually the better first investment, particularly in urban areas where MT penetration is higher.
Most established FMCG brands eventually need both channels. The mistake is running them as one undifferentiated program. Track and report GT and MT separately — different store lists, different field standards, different KPIs — so you can actually see which channel is doing the work.
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